KEY Libraries

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Proposal date

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Hi,

KEY Team

!

KEY has transformed thousands of lives in Kenya, whether it’s a student improving their literacy, an adult whose ambition was unlocked deep in the chapters, or a special-needs librarian who found meaning in the role. Our objective for this project is to help tell those stories digitally, share the ethos that made them possible, and inspire the next generation of impact with the organization.

A digital touchpoint, whether a website or explainer video, is typically a stakeholder’s first or second point of contact with an organization. It must instantly establish trust, deliver targeted value, and compel potential stakeholders to collaborate. This upgrade will elevate KEY’s digital presence, shifting the online perception from a humble new grassroots initiative into a mature institutional force with large-scale impact.

TCS (The Creative Solution) will tackle this challenge by combining deep stakeholder engagement, strategic asset planning, and a aesthetic balancing youthful taste & institutional maturity.

01

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Project brief

1.1

The Lay of the Land.

1.1.1

Where We Are

The KEY team is able to share a meaningful story to foster engagement in-person, however, they struggle get to the same buy-in with their digital assets. Current asset are built on legacy software and structured around an newly founded organization.

The KEY team is able to share a meaningful story to foster engagement in-person, however, they struggle get to the same buy-in with their digital assets. Current asset are built on legacy software and structured around an newly founded organization.

1.1.1

Where We Are

The KEY team is able to share a meaningful story to foster engagement in-person, however, they struggle get to the same buy-in with their digital assets. Current asset are built on legacy software and structured around an newly founded organization.

1.1.2

Where Our Ambition Lies

The ambition is to reach a gold-standard for social impact storytelling enabling the organization to go beyond its local impact - reaching broader provinces, influencing government policy and securing large-scale commitments from entities like the Gates Foundation.

The ambition is to reach a gold-standard for social impact storytelling enabling the organization to go beyond its local impact - reaching broader provinces, influencing government policy and securing large-scale commitments from entities like the Gates Foundation.

1.1.2

Where Our Ambition Lies

The ambition is to reach a gold-standard for social impact storytelling enabling the organization to go beyond its local impact - reaching broader provinces, influencing government policy and securing large-scale commitments from entities like the Gates Foundation.

1.1.3

What is the Gap

The gap is a lack of visually compelling, scalable and institutional-sized digital storytelling tools that can convert a the organization's history into emotive stories.

The gap is a lack of visually compelling, scalable and institutional-sized digital storytelling tools that can convert a the organization's history into emotive stories.

1.1.3

What is the Gap

The gap is a lack of visually compelling, scalable and institutional-sized digital storytelling tools that can convert a the organization's history into emotive stories.

1.2

Core philosophies that guide what we do and how we do it.

We’re The Creative Solution (TCS) - a proudly independent, Vancouver-based, next-gen crew of creatives who know business isn’t boring. We make bold, custom brands, digital experiences, and media that power your ambition. Our vision is to become the world's most caring creative company, designing a world filled with people being celebrated for what sets their hearts on fire. Through deep engagement and heavy overthinking, we build lasting relationships with our partners. Their wins are our wins. Their passion is shared loud and clear. You can learn more about us on our website or watch this video to be introduced to the crew.

1.3

Our partner's success is our success.

1.3.1

Growing Involvement

Engage a variety of audiences through real human stories and impact statistics, guiding every visitor toward their ideal path to support.

1.3.1

Growing Involvement

Engage a variety of audiences through real human stories and impact statistics, guiding every visitor toward their ideal path to support.

1.3.2

Growing Trust

Increase trust in the organization through clear calls-to-actions, subtle design decisions and polish across the website.

1.3.2

Growing Trust

Increase trust in the organization through clear calls-to-actions, subtle design decisions and polish across the website.

1.3.3

Scalable for the long-term

Enable non-designers to easily keep the website up-to-date by updating stories, data points, staff profiles, and including new forms of impact.

1.3.3

Scalable for the long-term

Enable non-designers to easily keep the website up-to-date by updating stories, data points, staff profiles, and including new forms of impact.

1.4

Understanding the project.

If it’s not impactful,
we don’t do it.

1.4.1

Target audience.

  • Primary

    • Large Institutional Donors - external board/decision-makers looking for proof points of the organization and an emotional connection to space.

    • Program Partners - government, corporate and partnered institutions hoping their collaboration with KEY improves their own strong credibility.

    • Everyday Contributors - exploring to see potential impact they can make via financial/time involvement.

  • Secondary

    • Universities - faculty/students looking for impactful and practical learning opportunities outside of their hometown.

    • Leadership - internal board/team ensuring their personal brand adds credibility to the organization and is properly validated.

    • Global Impact Drivers - looking for inspiration and knowledge as to how to make a similar impact within their own local community.

  • Primary

    • Large Institutional Donors - external board/decision-makers looking for proof points of the organization and an emotional connection to space.

    • Program Partners - government, corporate and partnered institutions hoping their collaboration with KEY improves their own strong credibility.

    • Everyday Contributors - exploring to see potential impact they can make via financial/time involvement.

  • Secondary

    • Universities - faculty/students looking for impactful and practical learning opportunities outside of their hometown.

    • Leadership - internal board/team ensuring their personal brand adds credibility to the organization and is properly validated.

    • Global Impact Drivers - looking for inspiration and knowledge as to how to make a similar impact within their own local community.

1.4.1

Target audience.

  • Primary

    • Large Institutional Donors - external board/decision-makers looking for proof points of the organization and an emotional connection to space.

    • Program Partners - government, corporate and partnered institutions hoping their collaboration with KEY improves their own strong credibility.

    • Everyday Contributors - exploring to see potential impact they can make via financial/time involvement.

  • Secondary

    • Universities - faculty/students looking for impactful and practical learning opportunities outside of their hometown.

    • Leadership - internal board/team ensuring their personal brand adds credibility to the organization and is properly validated.

    • Global Impact Drivers - looking for inspiration and knowledge as to how to make a similar impact within their own local community.

1.4.2

Specific requests.

  • Longer Restructuring Period - Analyzing the organizations assets and stories to recommend potential value-adds to include in website's structure.

  • Resource Hub - Ensuring website acts as a platform to share learning and impact from past 18+ years of running the organization.

  • Accessibility Considered - Designed with W3 Accessibility and AODA standards in mind.

  • Basecamp Access - Leveraging many new assets shared from basecamp software.

  • SEO Foundations - Connecting key word searches, metadata, 301 redirects, 401 redirects, google analytics and following best-practices.

  • Copywriting Support - First draft of copy will be owned by The Creative Solution.

  • Longer Restructuring Period - Analyzing the organizations assets and stories to recommend potential value-adds to include in website's structure.

  • Resource Hub - Ensuring website acts as a platform to share learning and impact from past 18+ years of running the organization.

  • Accessibility Considered - Designed with W3 Accessibility and AODA standards in mind.

  • Basecamp Access - Leveraging many new assets shared from basecamp software.

  • SEO Foundations - Connecting key word searches, metadata, 301 redirects, 401 redirects, google analytics and following best-practices.

  • Copywriting Support - First draft of copy will be owned by The Creative Solution.

1.4.2

Specific requests.

  • Longer Restructuring Period - Analyzing the organizations assets and stories to recommend potential value-adds to include in website's structure.

  • Resource Hub - Ensuring website acts as a platform to share learning and impact from past 18+ years of running the organization.

  • Accessibility Considered - Designed with W3 Accessibility and AODA standards in mind.

  • Basecamp Access - Leveraging many new assets shared from basecamp software.

  • SEO Foundations - Connecting key word searches, metadata, 301 redirects, 401 redirects, google analytics and following best-practices.

  • Copywriting Support - First draft of copy will be owned by The Creative Solution.

1.4.3

Partner Support Needed

  • Weekly Checkins - each week TCS will provide updates for which we need feedback, decisions and comments to ensure we are on the right path.

  • Access to Content - providing timely access to statistics, videos, photography and data to be leveraged on the website/video.

  • Website/Video Copy Edits - all final copy should be reviewed, edited and signed off by the KEY Library team. This typically required 5-10 hours of effort. 2-3 weeks will be provided to make these changes.

  • Voiceover - TCS may request an in-person filming or recording session with Rita in Canada to support the explainer video.

  • Framer Website Purchase - early in the process, KEY will need to purchase a monthly subscription for framer.com. Pricing details are included.

  • Training Participation - 1-2 personnel from the KEY team should participate in a 60-minute recorded website maintenance recording.

  • Weekly Checkins - each week TCS will provide updates for which we need feedback, decisions and comments to ensure we are on the right path.

  • Access to Content - providing timely access to statistics, videos, photography and data to be leveraged on the website/video.

  • Website/Video Copy Edits - all final copy should be reviewed, edited and signed off by the KEY Library team. This typically required 5-10 hours of effort. 2-3 weeks will be provided to make these changes.

  • Voiceover - TCS may request an in-person filming or recording session with Rita in Canada to support the explainer video.

  • Framer Website Purchase - early in the process, KEY will need to purchase a monthly subscription for framer.com. Pricing details are included.

  • Training Participation - 1-2 personnel from the KEY team should participate in a 60-minute recorded website maintenance recording.

1.4.3

Partner Support Needed

  • Weekly Checkins - each week TCS will provide updates for which we need feedback, decisions and comments to ensure we are on the right path.

  • Access to Content - providing timely access to statistics, videos, photography and data to be leveraged on the website/video.

  • Website/Video Copy Edits - all final copy should be reviewed, edited and signed off by the KEY Library team. This typically required 5-10 hours of effort. 2-3 weeks will be provided to make these changes.

  • Voiceover - TCS may request an in-person filming or recording session with Rita in Canada to support the explainer video.

  • Framer Website Purchase - early in the process, KEY will need to purchase a monthly subscription for framer.com. Pricing details are included.

  • Training Participation - 1-2 personnel from the KEY team should participate in a 60-minute recorded website maintenance recording.

02

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Deliverables

2.1

What we propose for a successful partnership.

ASSET

QTY

DESCRIPTION

Full Website

Full Website

1

1
  • 10-15 Custom Design Pages.

  • 10-15 Responsive Website Developed.

  • 1-2 Custom Developed sections (e.g. 3d animations, interactive pricing)

  • 3-6 Basic Integrations using other platforms (e.g. Calendly, Stripe, Video, etc).

  • 3-6 Content Management Systems built for frequently changing items (Experiences, Team, Blog, FAQ)

  • 3 Week Maintenance Period

  • Comprehensive Handoff Document & Training

Explainer Video

Explainer Video

x1

x1
  • Overview: Horizontal (16x9), 55-90 seconds.

  • Content: Statistics, Branded Motion Graphics, Past Images/Videos.

  • Filming: 1x Optional Recording in Toronto.

  • Structure: TBD.

  • Style: Quick Paced, Overlays.

2.2

How we like to work.

Over the past two years of operation, TCS has designed processes which generate quality outcomes consistently through structured research, exploration, feedback and fine-tuning. Each stage of the process comes with a feedback loop with you, our partner. Click and zoom into the photos to read more.

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Relevant work

Our most similar past projects.

Video Projects

Explainer Video

Wolf Scholars

Recap Video

Cansbridge 10X

Launch Video [Production Set]

Unbound Academy

Launch Video [Illustration Set]

Capy AI

04

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Project timeline

What to expect.

Introduction

Aug 6 - Aug 12

Discovery

Aug 13 - Aug 19

Blueprint Foundations

Aug 20 - Aug 26

Interior Design

Aug 27 - Sept 2

Construction + Video Planning

Sept 3 - Sept 15

Grabbing the Keys

Sept 16 - Sept 22

Paint and Sealant

Sept 23 - Oct 13

05

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The TCS Team

5.1

Passionate, tasteful and ambitious.

When you partner with TCS, you don’t get a fragmented team balancing a dozen accounts. You get one single creative who lives and breathes your project from start to finish. They've been selected to lead this project based on the scope, their skillset and their personal interests. Full ownership over the project allows them to dive deep into the nuances of your challenges, treating your business objectives as their own. Often, they add your work on their own portfolio and use their 65% of the project budget they earn to continue following their creative dreams.

Project Leads

🦦 Brandon Wan

Website Designer & Developer

🫡 Ethan Benidy

Video Designer

Project Supports

🥫 Aayush Kogar

Project Manager

🙆‍♀️ Samantha Yeung

Design Support

🐉 Lucas Chan

Media Support

5.2

Working With TCS

🤝 Our Promises

  • 100% Custom - From structure, to design to build, we leverage intense research on your organization to build assets from the ground up.

  • 100% Obsessive - 1 creative will own your project from start to finish, this enables them to fully focus on your project and deliver moments which WOW.

  • 100% Collaborative - We’re not marketing experts, we’re designers at heart. We’ll lean on your team for approvals/decisions on copy and direction each week.

  • Long Term Partnership - Speak to any of our past collaborators, we’re still providing them support today. We don’t disappear after the project, we ensure you are set for success.

💭 Expectations

  • Output > Feelings - We will be asking for feedback throughout the process. Please let us know as soon as possible if we are on the right track. This will save both of us time.

  • <48 Hr Communication - Our team is constantly on the move and will be able to respond in a timely manner.

  • Strict on timelines - We push ourselves to meet the timelines outlined with the expectation of timely (1-3 days) feedback from the client.

  • Partners for Life - We are dedicated to building enduring relationships with our clients. We don't just see ourselves as service providers but as trusted partners growing together.

📣 Communication Plan

Syncs

Weekly communication via Google Meets. During these syncs reviews/feedback is expected on the work completed within the previous week.

Project Management

Post check-in steps sent via Email to set expectations clearly.

Quickfire Communication

During the project, we like to often get rapid feedback on items. We’ll set up a Whatsapp or LinkedIn chat between all stakeholders for this.

06

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Budget

Budget

A deposit of 50% tax inclusive ($9,112.50) of the project is required upfront to kick off the project.
Payment of remaining tax inclusive ($9,112.50) of the project is required on completion.

BILL TO

Rita Field-Marsham
KEY Libraries

DETAILS

Website
Video

PAYMENT

Bank Transfer or
E-Transfer

ITEM

QTY

RATE (CAD)

TOTAL (CAD)

Full Website Design

Website Research, Structure, Initial Copy & Design
(10-15 Pages).

1

$7,750.00

$7,750.00

Full Website Development

10-15 Custom Pages, Responsive, 3-6 CMS,
3-6 Custom Integrations, 3 Weeks Maintenance, Handoff Training & Documentation.

1

$7,750.00

$7,750.00

Explainer Video Edit

55-90s Horizontal, Motion Graphics, 1x Live Filming.

$4,750.00

$4,750.00

Non-Profit Discount (10%)

10%

($2,025.00)

Subtotal

$18,225.00

GST Tax (5%)

N/A

Total Due

$18,225.00

Note 1: Partner will need to pay costs for Framer Pro Website hosting (https://www.framer.com/) during and after the project - CA$41 per month.
Note 2: Any travel or equipment costs for explainer video filming/voiceover requirement should be reimbursed up to $300 CAD.

Terms and Conditions

1. Scope of Work

TCS will provide creative design and development services as agreed upon in the project proposal. Any changes or additional work requested may result in adjustments to timelines, fees, and deliverables. TCS is not responsible for coming up with client copy including values, content, blog posts and more.


2. Fees and Payment

The Client agrees to pay TCS the agreed-upon fee for the services provided. Additional work or revisions beyond the scope of the original agreement will be subject to additional charges.


3. Revisions & Changes to Fees

Each week of the signed process, the partner will be able to give feedback on the direction thus far. For every extra week the client requests design changes past the reserved period TCS reserves the right to charge up to $1,000 CAD per week. Clients will be notified ahead of time and will have the option to opt in.


4. Portfolio Display

Upon completion of the project, TCS reserves the right to showcase the completed work on our portfolio, website, and other promotional materials, unless explicitly agreed otherwise in writing.


5. Project Timeline

Delays of 5-10 days may occur due to creative blocks and challenges. Beyond, terms can be discussed.


6. Client Responsibilities

The Client agrees to provide all necessary materials, information, and feedback required for the project in a timely manner (1-3 working days). Delays caused by the Client's delays in providing feedback may result in project timeline adjustments and relevant costing updates per T&C #3.


7. Intellectual Property

Upon full payment, the Client will own the rights to the final approved work. TCS retains the right to use any preliminary designs and concepts created during the project for our internal purposes and portfolio. TCS also reserves the right to place final assets on external portfolios.


8. Confidentiality

Both parties agree to maintain the confidentiality of each other's proprietary information and project details unless explicit consent is given to disclose such information.


9. TCS Attribution

Unless otherwise agreed in writing, The Creative Solution (TCS) may include a callout attribution in final materials, such as brand guidelines, website footers, or video descriptions.


10. Limitation of Liability & Governing Law

TCS not liable for indirect/incidental damages. Liability limited to fees paid. Governing law is BC, Canada. By engaging TCS's services, you acknowledge to have read, understood, and agreed to these terms.

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